best-practice in All of The Pool

Hello,

Here are a couple of pointers to help with the GroupSwim invitation process:

Scenario 1 - Inviting members to the community

1.  Click on the "Invite members" link on the main page, from groups, or from manage members.  It is almost always available under actions on the right.  Depending on how you've configured your site, this option will available to managers or everyone.

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2. Fill in the email addresses of the people you want to invite or paste them in.  The addresses should be separated by commas.  Once you are happy with the invitation, hit the button "Invite Members".

Hello,

We just added (as of 2/11/08) tag training to GroupSwim.   This gives community and group owners and managers the ability to add preferred tags at a site level and a group level.  It also allows you to add definitions to tags.  For example, you can say a tag is an example of something else.  In this case, Tivo is an example of DVR (Digital Video Recorder).  If our semantic engine sees the word Tivo, it will immediate suggest Tivo and DVR as suggested tags.  Adding tags and definitions will signficantly enhance the value of your community and the knowledge it develops.  Tag training is for site and group owners and managers only.

I'm supposed to be a manager/admin/whatever for newscale-yes at groupswim.  However, I don't see anything in the UI that would allow me to edit the title of a group or edit the contents of a discussion. The only edit button I see is the one that allows me to edit the title of a discussion.

Please advise. Am I not set up correctly to get these capabilities? Or am I missing something?

Hello,

First, click on the site settings on the home page (new sites can skip this step.  It is turned on at the site level for you):

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Once you are in site settings, you'll need to enable email in for the site:

Check the box to turn it on:

Now that you've turned it on for your site, you'll need to turn it on for each group where you want to use it.  Click into a group to turn it on (FAQ on the screen shot below):

Hello,

When we move to the next version of GroupSwim on 11/15/07 at 4am PST, you will be able to turn your GroupSwim community into a public site.  In order to do this, please follow the steps below:

1. Click on "Site settings" on the main page

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2. Click on "Privacy and access permissions"

3. Click on "Public" to change the site to an open site.&nbs...

How do I enter a tag with 2+ words.

example "Booking Type"   I realize I can enter a dash, but no one uses a dash so it will never be referenced

How do I sen...hat I found.

Hello,

When we move to the next version of GroupSwim on 11/15/07 at 4am PST, your main group will become a group like the other groups in your community.  In order to check or change the settings, please follow the following steps:

1. Click on new group which will now be called "General Discussion"

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2. Click on "Group Settings" to change the settings associated with this group

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Here is an exchange I had with a customer on how to tune email settings:
 

We had a customer ask this question because they are rolling out a new tagging scheme and wanted to update some older content.  Here was our response.

Here is a blog I wrote on finding leaders using an online community.  If you want to check out past blogs, our site is here . 

Most organizations, especially commercial businesses, require strong leadership to be successful. I'm hard pressed to think of an example where this isn't the case. There is a decent article in Fortune (10/1/07) about companies that spend significant time and money on developing leaders. However, it isn't always easy to find your leaders. You typically need a strong HR process, current leadership committed to developing leadership, or future leaders who take the time to aggressively manage their career; many organizations lack all three.

If you want to set your subgroups to show in an order other than alphabetical, you can put numbers in front of the group name.  For example:

01 Group 1

02 Group 2

The sub-group permissioning is really powerful.  The 4 types of sub groups are:

1. Private - this is an invite only option where you want to have discussions in private and members need to be invited/approved to join. 
2. Public - this is an open group that anyone in the community can join.  The only thing to consider here is that the user must take the step to join the group.  They either do this when they initially join the community or search sub-groups.  If you have lots of groups within the community that are open, this is the best option

If you see a...really like.