best-practice in All of The Pool

One of the advantages of my position at GroupSwim is I get to see lots of customers and their sites. It affords me the opportunity to observe what works and what doesn’t work. I’ve concluded that there is one thing that is...

                   Hello,Here are a couple of pointers to help with the GroupSwim invitation process:Scenario 1 - Inviting members to the community1. Click on the "Invite members" link on the main page, from groups, or from manage members. It...

In site and group settings, you can set announcements as often as you like. When users either come into the site or group, they will see the announcement but can then hide it. This is great for highlighting upcoming events, linking to...

Hello,We just added (as of 2/11/08) tag training to GroupSwim. This gives community and group owners and managers the ability to add preferred tags at a site level and a group level. It also allows you to add definitions to tags. For...

I'm supposed to be a manager/admin/whatever for newscale-yes at groupswim. However, I don't see anything in the UI that would allow me to edit the title of a group or edit the contents of a discussion. The only edit button I see is the one...

Hello,First, click on the site settings on the home page (new sites can skip this step. It is turned on at the site level for you):(image)Once you are in site settings, you'll need to enable email in for the site:Check the box to turn it...

                                       Hello,When we move to the next version of GroupSwim on 11/15/07 at 4am PST, you will be able to turn your GroupSwim community into a public site. In order to do this, please follow the steps below:1. Click on "Site...

How do I enter a tag with 2+ words. example "Booking Type" I realize I can enter a dash, but no one uses a dash so it will never be referenced

How do I send a web link to a specific search results to some folks that I work with? I did a search in GroupSwim and found what I need to share. How do I get a web link out of GroupSwim so that I can email the web link. When my...

                   Hello,When we move to the next version of GroupSwim on 11/15/07 at 4am PST, your main group will become a group like the other groups in your community. In order to check or change the settings, please follow the following steps:1....

Here is an exchange I had with a customer on how to tune email settings: If one of your goals is to reduce emails, make sure you and your community members tune your email settings. My recommendation is to have the daily digest turned on...