best-practice in Tips & Tricks

                   Hello,Here are a couple of pointers to help with the GroupSwim invitation process:Scenario 1 - Inviting members to the community1. Click on the "Invite members" link on the main page, from groups, or from manage members. It...

In site and group settings, you can set announcements as often as you like. When users either come into the site or group, they will see the announcement but can then hide it. This is great for highlighting upcoming events, linking to...

Hello,We just added (as of 2/11/08) tag training to GroupSwim. This gives community and group owners and managers the ability to add preferred tags at a site level and a group level. It also allows you to add definitions to tags. For...

Hello,First, click on the site settings on the home page (new sites can skip this step. It is turned on at the site level for you):(image)Once you are in site settings, you'll need to enable email in for the site:Check the box to turn it...

                                       Hello,When we move to the next version of GroupSwim on 11/15/07 at 4am PST, you will be able to turn your GroupSwim community into a public site. In order to do this, please follow the steps below:1. Click on "Site...

                   Hello,When we move to the next version of GroupSwim on 11/15/07 at 4am PST, your main group will become a group like the other groups in your community. In order to check or change the settings, please follow the following steps:1....

Here is an exchange I had with a customer on how to tune email settings: If one of your goals is to reduce emails, make sure you and your community members tune your email settings. My recommendation is to have the daily digest turned on...

Here is a blog I wrote on finding leaders using an online community. If you want to check out past blogs, our site is here . Most organizations, especially commercial businesses, require strong leadership to be successful. I'm hard pressed...

If you want to set your subgroups to show in an order other than alphabetical, you can put numbers in front of the group name. For example:01 Group 102 Group 2

The sub-group permissioning is really powerful. The 4 types of sub groups are:Private - this is an invite only option where you want to have discussions in private and members need to be invited/approved to join. Public - this is an open...

If you see a post you really like, there are 2 good reasons to vote thumbs up. First, you give the author some credit and build up her reputation which is great. A community thrives with experts and the best way to determine who they are...